Privacy Policy

Honest to Goodness, LLC is committed to protecting the privacy of our users and the information collected by or submitted to us on our website at www.honesttogoodness.com (“Website”). The following statement explains the privacy policy of our Website and the manner in which information about you might be used by us, including your name, address, telephone number, and e-mail addresses.

This privacy policy is not applicable to any partners, advertisers, vendors or other third parties that appear on our Website or who link to or from our Website. Any and all information provided to these third parties is not subject to this privacy policy. Honest to Goodness, LLC is not responsible for the use of any information provided to third parties and we encourage you to read the privacy statements of each and every Website that collects personally identifiable information.

By visiting our Website, you acknowledge and agree that you have read this policy and agree to the collection, use and other processing of your information in accordance with the practices described in this Policy. If you do not agree to all of the terms, conditions and practices set forth herein, do not access the Website or any of its pages.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, respond to a survey, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, computer IP addresses, page views, and other statistics about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Information Usage

Honest to Goodness, LLC collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

We also have the right to disclose any information about you or your use of our Website without your permission if we have good faith belief that it is necessary to protect and defend the rights, property or safety of us, other users of this Website, or the public and/or respond to claims that any content violates the rights of third parties. Additionally, your personal information may be used to comply with legal obligations, law enforcement inquiries or where reasonably necessary to protect life, health or property.
If at some point Honest to Goodness, LLC is sold, merged into or otherwise transferred to or acquired by another entity, or if Honest to Goodness, LLC goes out of business or enters bankruptcy, or re-organizes, your information that we have collected may be transferred to an affiliate or acquired by a third party in an asset sale or transfer.

Customer Contact & E-mail

The information you provide to us may be used to contact you via telephone or e-mail to provide you with information regarding matters concerning customer service. Your information may also be used to inform you of special offers and promotions that can be redeemed.

How We Protect Your Information

Honest to Goodness, LLC does not purchase or share your e-mail address or other personal information to third parties. Any information provided to Honest to Goodness, LLC will be used solely by our company and will not be sold, distributed or rented to third parties.

Surveys

Honest to Goodness, LLC will occasionally ask users to provide feedback via online or telephone surveys. Customer participation is voluntary and any information provided in these surveys will be used solely by Honest to Goodness, LLC to improve our customer service and customer satisfaction and will not be shared with third parties.

Internet Browser Cookies

We use “cookies” to enhance the customer experience on our Website. Cookies are small text files that identify an individual computer’s browser entering a website or other information about a website user, and are stored on a user’s hard drive. They allow the site to track that browser’s movement through the site over several sessions.

Cookies allow our users to order faster and more efficiently by storing information such as your location and order information. Cookies also allow users to avoid having to log in more than once during one session on our Website. We may also use cookies to determine whether a user has registered on our Website, to improve performance for our users, to measure the effectiveness of our advertising and marketing campaigns, and/or to provide you information of potential interest to you. In addition to cookies, we may also use other technologies, such as image tags or GIFs, to track usage and access to features on our Website.

Users have the right to refuse to accept cookies when visiting our Website. Please be aware that if you choose to disable cookies on your internet browser, some portions of our Website may no longer function properly or may be disabled completely. Additionally, if you choose to accept cookies, but prefer to be informed when they are being used, you may turn on a warning indicating that a cookie is being stored on your computer. Please see your browser’s help or preferences section to disable cookies or to enable notifications of cookie activity.

Site Security

We have reasonable and appropriate security measures in place to attempt to protect against the loss, misuses, and alteration of your personally identifiable information under our control. We use industry standard encryption technologies when transferring or receiving private consumer data. However, no matter what security measures are taken, no system is completely impenetrable. We cannot guarantee the security of our Website or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We ask that you do your part by maintaining the strict confidentiality of any computer passwords you use to access the Internet or this Website.

Changes to this Privacy Policy

Honest to Goodness, LLC has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of these Terms

By using this Site, you signify your acceptance of this policy and terms of use. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Questions or Comments

If you have any additions questions or comments regarding Honest to Goodness, LLC’s privacy policy and use of information, please e-mail us at laura@honesttogoodness.com.